Terms of Service

You must be at least 16, or older where the law where you live sets a higher age. If you use Mondaily for a company, you confirm you may accept these terms for it.

Some parts of these terms apply only to consumers: people using it mainly for purposes outside their trade, business or profession. Where a part applies only to consumers or only to business customers, it says so. Nothing in these terms takes away the rights consumer law gives you.

Mondaily uses AI to answer, draft and check. AI can be wrong or incomplete, so read what it gives you before you rely on it or send it. Mondaily gives information, not legal, tax, medical, financial or security advice from a professional. Agents only act on billing, sending or deleting data after a person approves it.

What AI makes for you is yours to use, subject to the rights of others in what you put in. Do not present AI content as written by a person where that would mislead people, and keep any AI label we add.

• Scout is free and has no end date. Operator and Command are monthly or yearly subscriptions at the prices on www.mondaily.com/pricing when you subscribe. Sovereign is a custom contract.
• Prices are in US dollars. If you buy as a consumer, the price you see at checkout includes any VAT or sales tax we must charge, before you confirm. If you buy for a business, VAT or sales tax may be added, or reverse charged where the law allows, and checkout shows it before you pay.

• You can withdraw from a paid subscription within 14 days of the day you subscribed, without giving a reason.
• Before you pay, we ask whether you want the service to start at once, within the 14 days. If you say yes and then withdraw, we refund what you paid minus a share for the days you used it. If you say no, it starts when the 14 days are over.
• A free trial costs nothing, so you can simply cancel it. If a trial turns into a paid subscription, you get a new 14 days from that first payment: withdraw within them and we refund that payment minus a share for the days of paid use.
• To withdraw, tell us clearly within the 14 days: cancel in the app, or write to support@mondaily.com with your account email and the words "I withdraw from my contract". We confirm by email and refund within 14 days to the way you paid.
• Business customers do not have this right; they can cancel as described under Renewal and cancelling.

• A subscription renews automatically at the end of each month or year, at the price shown when you subscribed, and is charged to the card you gave, until you cancel. We show this next to the button before you pay, and you confirm it.
• You can cancel at any time in the app, in a few clicks and without contacting us. The plan then runs to the end of the period you paid for and does not renew. You can also write to support@mondaily.com.
• The 14-day trial starts only after a card check that charges nothing. Unless you cancel before it ends, the plan starts and is charged on its last day, at the price shown when you started the trial. We remind you in the app on days 10 and 13 and by email on day 12, each time with the charge date, the amount and a one-click cancel link. If the card is refused, the workspace moves to Scout. Cancelling the trial is one click.
• For a yearly plan we email you at least 15 days before each renewal, with the date, the price and how to cancel.
• If a price goes up, we tell you by email at least 30 days before it applies to you, and you can cancel before then without any charge for the new price.
• After you cancel, we send a confirmation by email. If you live in California, these terms are also our automatic renewal disclosure under California law.

Mondaily for Startups is Mondaily's programme for young companies, open worldwide. An approved startup gets credit in US dollars that pays for the Operator and Command plans, billed monthly or yearly, at list price, until the credit is used up or 12 months have passed, whichever comes first.

The Founders level gives $2,000 in credit. The Partner level gives up to $7,500 in credit; the amount for each partner's startups is agreed with the partner and confirmed to you by email when we approve your place.

Credit is not money. It has no cash value, cannot be paid out, transferred or sold, and any credit left after 12 months ends.

• Founders: for a company under 5 years old, with up to 25 people, that has raised under $5,000,000 in total and is not yet a paying Mondaily customer. You apply with a work email on the same domain as your company's website.
• Partner: for a company that meets the same limits as Founders (under 5 years old, up to 25 people, under $5,000,000 raised in total, not yet a paying Mondaily customer) and joins with a code from an accelerator or investor we work with, anywhere in the world. A partner code only raises the amount of credit; it never changes who can apply.
• The 12 months start on the day we approve your place. Billing is not open yet: for a place approved before it opens, the 12 months start on the day billing opens, so you lose nothing by applying early.
• Any extra perks are listed on the programme page when you apply, and are part of the offer only as listed there.
• Not for agencies, consultancies, publicly listed companies or companies that already pay us. One place per company for each product.
• Startup credit does not combine with any other discount or offer. Credit always pays list prices.
• We check that you qualify from the evidence you give us: your company's own email domain and its entry in an official company register. We may ask for proof of your funding or team size. A person decides every application.
• If the information you gave us was false, we may end your startup credit. We tell you first, by email. A company that grows past the limits after joining keeps its credit.
• When the credit is used up or its time ends, your plan continues at the list price unless you cancel. We email you at least 7 days before the first charge.
• Questions about Mondaily for Startups or how we used your application data: privacy@mondaily.com. We keep application details only to decide on the place and while the credit runs, then for as long as tax law requires for the invoices. If we decline an application, we delete it 90 days after our decision.
• Prices are in US dollars. If you buy as a consumer, the price you see at checkout includes any VAT or sales tax we must charge, before you confirm. If you buy for a business, VAT or sales tax may be added, or reverse charged where the law allows, and checkout shows it before you pay.

You can stop using Mondaily and delete your account at any time in the app. You have 14 days to change your mind before the account and its data are erased. Export anything you want to keep first.

We may suspend or end an account that seriously or repeatedly breaks these terms or the Acceptable use policy, puts others at risk, or where the law requires it. We tell you why and, where we can, give you time to fix it first, unless the law or an urgent risk does not allow it. If we end a paid plan without such a reason, we refund the unused part.

We may stop offering the service with at least 60 days' notice by email, and we refund any period paid in advance that we will not provide.

We provide Mondaily with reasonable care and skill. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit.

If you are a consumer: you keep your legal rights, for example to a service that is provided with reasonable care and skill, matches its description and is fit for purpose, and to a repair, a price reduction or a refund if it is not. We are responsible for loss you suffer that was a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for business losses, because the consumer plans are for personal use.

If you are a business customer: apart from the liability we cannot limit, our total liability for all claims in any 12 months is limited to what you paid us in the 12 months before the first claim, and we are not liable for loss of profit, revenue or data you could have restored, or for indirect loss.

These terms are governed by the law of England and Wales, and the courts of England and Wales decide disputes.

If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you can bring a claim in the courts where you live. If you live in Scotland or Northern Ireland you can use your own courts too. If we bring a claim against you as a consumer, we do so in the courts where you live.

We may change these terms to reflect a change in the law, in Mondaily or in how we run it. We tell you by email at least 30 days before a change that affects you applies. If you do not agree, you can cancel before it applies and we refund any period paid in advance after that date. We will not change a price you already paid for or the main features of a paid plan during the period you paid for.

Questions or complaints: support@mondaily.com.