Early access — pilots open

The AI assistant that helps people get things done

sōtem answers questions, guides people through forms, and helps them buy and get support — from your approved information, in their language, with a real person one step away.

One assistant, three roles

For governments and businesses that serve people every day

A patient guide for every citizen

Put sōtem on your website or app and people get clear answers about your services, rules and deadlines — day and night, in their own language.

  • Answers only from information you approve, with the source shown
  • Fills in forms with the person as they talk — they review and submit themselves
  • Hands the full conversation to your staff when a case needs a person

Available through our pilot programme.

Try it

Talk to sōtem

This is sōtem answering about itself. In your organisation, it answers from your own information.

sōtem
Example conversation
I moved to a new address. How do I update my residence registration?
You can do it online in about ten minutes. You'll need your ID number and your new address. Shall we fill in the form together? I'll complete it as we talk, and you review everything before you submit.
↗ Residence registration · City services
Yes please.
Great. First question: what is your new street address, including the flat number?

An example of sōtem helping with a public-service form (the organisation is illustrative). Ask your own question below.

How it works

Three steps to go live

How a pilot is set up today — the self-serve version comes with sotem.io.

  1. 01

    Connect your information

    Your website, documents, forms and product catalogue. sōtem only uses what you connect.

  2. 02

    Set the rules

    Tone of voice, the topics it may answer, and exactly when to hand over to a person.

  3. 03

    Add sōtem to your site

    A small snippet puts sōtem on your website or in your app. You can review every conversation.

Global by default

Speaks your people's language

sōtem answers in 12 languages and switches to the visitor's language on its own.

sōtem answers in English

What can I help you with today?

🇬🇧 English🇫🇷 Français🇩🇪 Deutsch🇪🇸 Español🇵🇱 Polski🇸🇦 العربية🇺🇦 Українська🇮🇹 Italiano🇵🇹 Português🇹🇷 Türkçe🇳🇱 Nederlands🇷🇺 Русский

Safety, built in

Built to be trusted with real people

Answers from your sources

sōtem answers from the information you approve and shows where each answer came from. When it doesn't know, it says so — and offers a person.

Always says it's an AI

People are told they are talking to an AI assistant, as European rules require.

Every conversation on record

A full history for quality reviews and audits.

Sovereign by design

Built to run on infrastructure we control in Europe — no outside AI provider sees your data. Ask us about running it on your own servers.

For developers · sotem.io

Build sōtem into your own products

Pilot partners work with us directly on API access and integration. Tell us what you want to connect.

Ask about API access

Questions

Before you ask

What does a pilot involve?

We connect sōtem to the information you approve, agree the rules with your team, and run it with a small group of real people. You can read every conversation, and you decide whether to continue.

How is it priced?

Pilot pricing is set per organisation. Plans for businesses and developers will be published on sotem.io.

What happens when it doesn't know?

It says so plainly and offers to pass the conversation to a person on your team, with the full context.

Where is the data kept?

On infrastructure we control in Europe. No outside AI provider receives your data. Ask us about running sōtem on your own servers.

Which languages does it speak?

English, Polish, Russian, Ukrainian, Arabic, French, German, Spanish, Portuguese, Italian, Turkish and Dutch — and it switches to the visitor's language on its own.

Does it tell people it's an AI?

Yes, always. People are told they are talking to an AI assistant, as European rules require.

Bring sōtem to the people you serve

We're working with a small number of early partners. Tell us about your service and we'll set up a pilot.

Book a pilot